Rock Valley College
Rockford, Illinois

EAGLE Computer Requirements

Basic Browser Troubleshooting

Browser Pop-Ups
RVC EAGLE has lots of required pop-ups (timer for assessments, uploading files window, etc.) so you need to make sure your browser always allows pop-ups from rvceagle.angellearning.com.  Most browsers will generate a pop-up the first time you visit the site and it is most important that you select Always Allow Pop-ups from This Site (http://rvceagle.angellearning.com).  It is equally important to remember that almost every toolbar, e.g. Google Toolbar, has its own pop-up blocker tool.  Likewise when troubleshooting you should disable the pop-up blocker or select the option to allow pop-ups from this site.

Browser Cache
Web browsers generate something called cache and it cause you numerous problems when working with RVC EAGLE.  We highly suggest you clear your cache frequently as it will help improve the functionality of EAGLE and this process will not harm anything else on your computer.  It is important to remember to close the browser and all its tabs after clearing the history.

Internet Explorer

Mozilla Firefox

1. Press CTRL+SHIFT+DEL on your keyboard
2. Uncheck Preserve Favorites Website Data
3. Check Temporary Internet Files, Cookies, and History.
4. Click on Delete.

1. Press CTRL+SHIFT+DEL on your keyboard
2. Select Everything for the Time Range
3. Leave the default items checked
4. Click on Clear Now

Internet Explorer temp files

Firefox temp files

Mac Safari

Google Chrome

1. Click on the gear in the upper right corner and 
    select Reset Safari
2. Select the options below (by default all are checked)
3. Click on Reset
1. Press CTRL+SHIFT+DEL on your keyboard
2. Select the beginning of time for obliterate the 
    following items from
3. Leave the default items checked
4. Click on Clear Browsing Data
 Safari temp files  Chrome temp files


 

Compatible Browsers

RVC EAGLE is functional with four web browsers, Internet Explorer, Firefox, Google Chrome, and Safari (just the Mac version).  Firefox seems to be the most stable and functional web browser available that works with Windows and Mac operating systems.

Internet Explorer
  To download the latest version of Internet Explorer, click here.

Mozilla Firefox
  To download the latest version of Mozilla Firefox, click here.

Google Chrome
  To download the latest version of Google Chrome, click here.

Mac Safari
  To download the latest version of Mac Safari, click here.

  

Other Required software

RVC EAGLE needs certain programs in order to display the content properly.  All of these downloads are FREE.  When downloading the software, please remember to uncheck any extra items you are prompted to install in the during the process, such as toolbars or browsers.

Adobe Reader - Adobe Reader allows you to view certain documents on your computer that are made in the PDF format.  To download the latest version of Adobe Reader, click here.

Java - Java allows to you perform certain functions on EAGLE such as chat with classmates, some of the interactive tools, and many more things.  To download the latest version of Java, click here.

Media Players

EAGLE may have videos made in various formats, so it is important to have all the required media players installed on your computer in order to view those properly.

Windows Media Player
 
To download the latest version of Windows Media Player, click here.

Flash Player
  To download the latest version of Flash Player, click here.

Shockwave Player
  To download the latest version of Shockwave Player, click here.

QuickTime Player
  To download the latest version of QuickTime Player, click here.