Rock Valley College
Rockford, Illinois

Frequently Asked Questions (FAQ)

Q:            I would like to attend RVC, how do I begin?

A1:          For Community and Continuing Ed students— To begin taking credit classes at RVC, you must complete an Enrollment Information Form.  If you have taken a course at RVC in the past year, you do not need to complete a new form.  Next, you should select the appropriate course(s) and register for courses (fax, mail, in person, or online).  If you have questions about courses offered, call the Community Education office at 815-921-3900. 

 

A2:          For credit students—Students who are new to RVC and planning to take credit courses toward completion of a degree or certificate.

 

1.     Complete an Enrollment Information Form.  If you are returning and have not been here in the last 2 years you will need to complete a new form. 

2.     Meet our placement testing requirement.  This requirement may be met in three ways:

                                          i.    Taking the placement test in the Testing Center.  You must complete English, math, and reading portions of the computerized exam.  Walk in testing is available from 9-2 Monday thru Thursday, or reservations to test may be made by calling (815) 921-2380.

                                         ii.    Receiving a waiver for appropriate ACT or SAT-I scores.  You must submit score report or high school transcript listing scores to the Records and Registration office.  Scores older than three years may not be used for a waiver.

                                        iii.    Receiving a waiver based on prior college course completion and/or degree or certificate completion.  You must submit college transcript, grade reports, and/or diploma to Records and Registration office.  

3.     Register for and attend an Educational Planning Session. The session will assist you with your transition to Rock Valley College. You will receive information regarding the registration process, residency, tuition options, prerequisites, deadlines, and other essential Rock Valley College information. You will receive a course catalog with information on our transfer and career education programs. You will also learn about our course schedules and Online Services. Learn more about Educational Planning Sessions or you can register for a session now or call (815) 921-4080.

 

Q:            Have I been accepted?

A:            Rock Valley College is an open admission community college, which means any student who applies to the college, regardless of background or ability, is accepted.  There are a few programs (Nursing, Respiratory Care, Dental Hygiene, Surgical Technology and Aviation Maintenance) that are competitive and students must pass through a selective admissions process. 

 

 

Q:            When does registration begin?

A.            Please visit our website for specific dates and remember to check your RVC Gmail account for their priority registration date notification.

 

Q:            What is priority registration?

A:            Offers current RVC students advantages in registration as they complete hours toward degree/certificate they can register earlier in the priority week in order to get the classes they need.  The priority model will be in effect for the first week of registration for fall and spring semesters only.  It will not be repeated on registration dates following a payment deadline. 

 

Q:            How is my priority registration date determined?

A:            The number of credit hours earned determines the registration date.  Total hours earned is computed based on the number of hours that you have earned on your UG (courses numbered 100 and above) and RE (courses numbered below 100) Rock Valley College transcript and any coursework transferred in.

Priority Registration Schedule

Day 1 = 48/+ credit hours earned (via RVC and/or other college credits)               

Day 2 = 24/+ credit hours earned                                                                                    

Day 3 = 12/+ credit hours earned                                                                                    

Day 4 = 1/+ credit hours earned                                                                                      

Day 5 = 0 credit hours earned and enrolled in the current semester                       

 Day 6 = Open Registration for all students                                                                   

 

Q:            How can I register for credit courses?

A:       Walk-in:  Main Campus: 3301 N Mulford Road, Records and Registration Office, Student Center top floor.  Monday - Thursday, 8 a.m. - 6 p.m. Fridays - 8 a.m. - 5 p.m.

Stenstrom Center: 4151 Samuelson Road, Student Development Office, 815-921-4146

Learning and Opportunity Center: Stewart Square Building, 308 West State Street,

815-921-4290

Online: RVC Online Services

 

Q:        How can I register for CE courses?

A:         Fax:  (815) 921-4269, Mail: Rock Valley College, 3301 N. Mulford Road, Rockford, IL 61114-5699, Online: RVC Online Services, or Walk-in: Records and Registration Office, Student Center top floor.Monday - Thursday, 8 a.m. - 6 p.m. Fridays - 8 a.m. - 5 p.m.

 

Q:            How can I tell if a class is full?

A:            Please visit our on-line schedule search www.rockvalleycollege.edu/onlineservices

 

Q:            Do you have waiting lists for classes that are full?

A:            YES

1. During the normal online services registration process, wait listing is offered to you when you attempt to register for a class and find that it is full.
For example:  If the Bio 185 NBD2 is full, an alert will pop up in red that states: “Course Filled - Either add to wait list or look for an available section.”

2. If you want to be added to the wait list you will need to use the drop down menu and choose the wait list option for the specific course.

3. You will then receive an alert that states, “The following REQ (request) has been processed." This is only to inform you that you have been added to the wait list. It does not yet guarantee you a seat for the class.

4. When a seat becomes available, if you are next in line on the wait list (the wait list rank can be viewed through the "Manage My Wait List" option in the Online Services menu), you will receive an e-mail via your RVC Mail account informing you that a seat is available*. The responsibility then rests with you to register for the class (see below) within two days or you will forfeit the opportunity to obtain the seat.
*All holds and pre-reqs will be checked prior to offering an open seat to a student on the wait list.

 

Q:            How do I request an unofficial transcript?

A:            The best method is for you to print your unofficial transcript from online services (www.rockvalleycollege.edu/onlineservices).  You may also receive an unofficial transcript by visiting the office and showing a photo ID or mailing/faxing a written request with your signature.

 

Q:            How do I request an official transcript?

A:            There is no fee for a Rock Valley College transcript.  To receive an official copy of your transcript you may mail, fax, or make a request in person. These requests are processed in 7-10 business days. In the request, include your name, Student ID number (optional), the dates you first attended RVC, your current mailing address, your phone number, signature, any other names you have used, and the complete name and address of where you would like the transcript sent.  If you have attended Rock Valley College in the past two years, and are still able to log into your account you may also request a transcript via Online Services. If you are no longer able to log in you will have to utilize one of the methods listed.

Note: Transcripts listing courses number 100 and above will be sent for each request. If you took courses numbered below 100 or Community Education courses, you will need to specifically request inclusion of these records.

Transcripts of work completed at other institutions become a part of a student's record at Rock Valley College and are not released or copied for distribution. Copies must be obtained from the institution where the courses were completed.

 

Q:            Has my transcript been mailed?

A:            You can monitor the status of your request via Online Services. 

 

Q:            My information in the database is not correct, how do I correct it?

A:            All changes to student records must be done by you, the student, in person/through online services, fax or mail.  Many changes or requests will require additional documentation please refer to the form for requirements.

 

Q:            How do I drop/withdraw from a class?

A:            You may drop a course prior to the Last Day for Tuition Refunds.  A drop means the course is “erased” from your record so that a transcript will not show you attempted the course.  You may withdraw from a course after the Last Day for Tuition Refunds and before the Last Day to Withdraw.  A withdraw means the course remains on the student’s academic record but will be listed as a “W”.  The “W” mark does not impact the student’s GPA but may impact a student’s financial aid.  Deadlines for Tuition Refunds and Withdrawal are noted in the credit schedule as well as on our website.  You may drop courses during the specified period in person, or Online Services.  You may withdraw from courses in person only.

 

Q:            How is tuition figured?

A:            The College’s Board of Trustees establishes tuition and fee charges each year.  For the current charges, refer to the appropriate class schedule.  There are rates for students who live within District 511 (the Rock Valley College district), rates for students living in Illinois but outside of District 511, and rates for students living outside Illinois (includes international students).  Residency status is determined based on the information the student provides when he/she applies for admission.

 

Q:            How do I become a district resident?

A:            Residency guidelines exist to allow individuals who reside within the District 511 boundaries to pay the lowest tuition rates.  This is done because these individuals are helping to fund the College via their property taxes.  To be considered an in-district resident, you must reside in District 511 for at least 30 days prior to the start of classes.  If you work in District 511 full time you may also receive in-district tuition rates.  Verification of residency must be provided to the Records office in order to change residency status.  Documents used for verification include utility bills, lease/mortgage, proof of employment, etc. 

 

Q:            Questions about paying bills and/or payments.

A:            For specific questions regarding payments, such as account balance, payment options, payment receipt, etc, transfer the caller to Accounts Receivable @ 815-921-4414.

 

Q:            How long does it take to get my grades?

A:            Grades are accessed through online services or a request can be made for them in writing.

 

Q:            My grade shows an incomplete for a grade what do I do?

A:            You should contact instructor immediately.

 

Q:            When are diplomas mailed out?

A:            It takes several weeks for processing at the end of each semester after grades are submitted.  Diplomas are mailed to students and should arrive in 4-6 weeks from the end of the semester.  In order for you to receive a diploma, you must submit a Graduation Application by the dates posted in the schedule and website.

 

Q:            I would like to register for more than the maximum number of allowed credits this semester/session.  How do I do this?

A:            You should contact the Academic Advising department to fill out a request to overload.  Approval for overloads (taking more than the maximum number of allowable credit hours—18 for fall and spring, 9 for summer, and 4 for interim I and II)  will be processed by the dean and you will be notified.

 

Q:            How do I get my enrollment verified?

A:        We no longer complete the Loan Deferment forms.  You should direct your lenders or employers to the National Student Clearinghouse. 
The NSC contact information is as follows:

a.      (703) 742-4200 (phone)

b.      (703) 318-4058 (fax)

c.       degreeverify@studentclearinghouse.org (degree verifications)

d.      enrollmentverify@studentclearinghouse.org (enrollment verifications)

 

Q:          Can I repeat a course?

A:           Yes, only the grade of the final repetition will be computed in the student's grade point average (GPA), but all attempts will be listed on the transcript. If a student chooses to audit a course, it will not be considered a repeat or counted in the GPA. This does not apply to grades earned at other colleges. It is important to note that other colleges may count all grades for repeated courses when arriving at a GPA. It is the students' responsibility to acquaint themselves with the policy of the college(s) to which they plan to transfer.If you have a specific question regarding repeating a course, contact the specific department or the Records & Registration Office for more information.

Students assigned to RDG 080 (or RDG 096, RDG 099) must receive a grade of "C" or better in order to register for any courses other than basic skills courses. If a student receives three non-passing grades (D, F, or W) in a developmental math course within a five-year period, that student is not allowed to re-enroll for another math class at Rock Valley College without permission of the Dean of Mathematics.

Q:            How is the President's and Dean's list determined?

A:            To be eligible for the President's List and Dean's List for a given semester, students must earn at least 12 credit hours of college course work which count toward a certificate or degree.Students who meet the eligibility requirements and earn at least a 3.25 GPA will be named to the Dean's List (fall and spring semesters only). Students who meet the eligibility requirements and earn at least a 4.0 GPA will be named to the President's List (fall and spring semesters only).

Q:            How do I find out my student classification?

A:            Full-time students: Students who enroll in 12 or more credit hours during fall, spring or summer semesters. The recommended maximum academic load during fall or spring semesters is 18 credit hours, during Summer Session I is four credit hours and Summer Session II is nine credit hours; registration for any additional hours must be approved by the Vice President of Academic Affairs.

              Part-time students: Students who enroll in 11 or less credit hours during fall, spring and summer semesters.

″A petition for academic overload is required and can be obtained in the Academic and Transfer Advising Office, on the second floor of the Student Center.

Q.            What is a credit hour?

A.            Students are awarded credit for classes on the basis of in class time and out-of-class student work.  A Rock Valley College semester credit hour for students is equal to a minimum of 150 minutes of work per week for a semester.  For example, lecture classes, a semester credit hour consists of the equivalent of at least one hour (a 50 minute period) per week of in class time and two hours per week of out-of-class student work for 16 weeks.  Upon successful completion of that 1 credit hour course, a student will be awarded 1 credit hour toward their cumulative credit hour total.