Rock Valley College

Communication Services

Sign Language Interpreters

Sign Language interpreters are trained professionals who convey messages between two different languages, typically spoken English and American Sign Language (ASL).

Live Captioners

Live captioners are trained professionals who provide a speech-to-text translation which can be read visually on a laptop, computer monitor, or other display screen.

Guidelines for Using a Sign Language Interpreter and/or Live Captioner:

Sign Language Interpreters or Live captioners may be provided for a variety of college-sponsored activities or events (e.g., courses, meetings, field trips, advising appointments, plays, lectures, etc.). Due to the unique coordination involved in providing these services, the following guidelines have been established to ensure a timely and successful implementation.

  1. All requests should be submitted via the DSS Accommodations Portal. Requests are typically filled on a first-come, first-served basis, and should be made as early as possible. Should you have issues with completing the request, contact Disability Support Services at (815) 921-2371 for assistance.
  2. Interpreters and captioners will be assigned to your classes by DSS. In some situations, schedule changes may be necessary and will be determined on a case-by-case basis by the DSS Director.
  3. The DSS office should be notified immediately of any changes to the student's schedule or in instances of an absence. Lack of communication may result in a delay of services.
  4. Students are expected to read the student handbook and abide by the No Show Policy.
  5. In the event a request cannot be filled, every attempt will be made to notify the student in advance, and to discuss possible alternatives.