Rock Valley College

As we all deal with the challenges associated with COVID-19, we want to make it as easy as possible to get your questions answered and help you through our admissions and registration processes. Please reach out via email to the appropriate person or department listed on this page.

We look forward to the day we can meet you and see you in-person on our campus. Until then, we are here for you, remotely, to answer any questions and help you in any way we can.


Need another department? Try these.
 


I don’t know who to contact or can I contact someone from student services instantly?
 

Click on the “Support Online” icon on the RVC website (bottom right of your screen):

Online Chat

We are currently staffing the online support from 8:00 a.m. to 6:00 p.m. to assist student general questions or help get you connected to the correct college personnel.

What if I need help after 6:00 p.m. or the office I need is not listed above?
 

Click on the icon you see after hours:

Chat Offline

Leave us a message and well will forward it to the correct department.

Student Center Reopening Plan

The purpose of this document is to establish standards that allow staff and students to who rely on the Student Center and Student Services in a manner that protects their health and the health of RVC Student Center staff. 

The information contained in this documents is based on information from the Center for Disease Control Coronavirus Disease 2019 (COVID-19) | CDC, the Illinois Department of Public Health Guidelines (IDPH), in conjunction with the Winnebago County Health Department.

Planned opening on July 20, 2020:
 

  • Student Center & Library: Monday-Friday: 8:00 a.m. – 5:00 p.m.
  • Virtual appointments: Monday-Thursday: 5:00 to 6:00 p.m. as needed

The plan will start during phase 4 as it meets the requirements in both phases of the state reopening plan. 

Staff will wear appropriate PPE including masks and maintain social distancing when interacting with students and other staff members.

Staff will utilize hand sanitizer or wash their hands based on CDC recommended guidelines as appropriate after meeting with students.

Students will be able to schedule appointments in the Student Center by calling:

Students will be asked to provide: their student number, name, phone number, and the office(s) they wish to schedule appointments.

Students will be requested to arrive no earlier than 10 minutes prior to their appointment.                      

An Excel spreadsheet and SARS-Anywhere appointment software will be used to keep track of appointments and statistics related to this service.

  • Disinfectant will be provided for staff allowing staff to voluntarily assist in disinfecting common area during the day to supplement normal cleaning and disinfecting done by the cleaning crew.
     
  • Disinfectant will be available in each classroom to allow for students or staff to voluntary clean their respective work space.
     
  • Hand sanitizers will be placed throughout each office area and in each building.
     
  • Additional cleaners will be utilized to clean common surfaces during the day.
  • Employees, students and visitors must remain home if not feeling well for any reason and will be sent home if they are not feeling well while at any college campus.
     
  • Once you begin your day, continue to observe yourself for any changes such as fever, coughing and/or difficulty breathing.
     
  • If your condition changes while at campus or you suspect someone else is symptomatic of COVID-19 contact the RVC Police who will follow the policy on Communicable Diseases utilizing the guidelines listed in the Communicable Diseases Administrative Procedure.
     
  • Employees who are not symptomatic but have a sick family member at home who is confirmed to have COVID-19 should notify their supervisor and not come to work and follow the recommended provided guidelines by the local health department.
     
  • Students who are not symptomatic but have a sick family member at home who is confirmed to have COVID-19 should notify their instructor and not come to work and follow the recommended provided guidelines by the local health department.
     
  • If an employee or student tests positive for COVID-19 they should notify their supervisor or instructor immediately and not come to campus. The employee or student should notify their local health department, if the results did not come from the health department, and follow directions given to them by the health department.
     
  • Supervisors should immediately contact Human Resources regarding an employee who tests positive and instructors should immediately contact the Dean of Students. This will allow RVC to contact the Winnebago County Health Department (WCHD) quicker for guidance.
     
  • Working with the WCHD, RVC will determine any other employees or students who may have had close contact with the COVID-19 individual.
     
  • Employees or students who are deemed by the WCHD as exposed will be given guidelines by WCHD to isolate at home. Because individuals who come to campus can travel from other counties to RVC campuses this information may be transferred or originate from a different county health department.
     
  • If after 14 days of quarantine, the exposed employee or student has no COVID-19 symptoms and/or a negative COVID-19 test, they may return to campus with documentation from the health department or healthcare provider.
     
  • The College will deep clean areas in which the employee or student worked, studied or frequented. This may involve temporarily moving other employees or classrooms to a different part of the campus or transition to working/teaching remotely, as needed.
     
  • Employees and students who are unable to wear a mask due to a documented medical need will need to request an ADA exemption.  Once the ADA exemption is granted the employee or student will not be required to wear a mask but MUST maintain six foot social distancing.
     
  • Masks must cover both mouth and nose.

The plan will start during phase 4 as it meets the requirements in both phases of the state reopening plan. 

Staff will wear appropriate PPE including masks and maintain social distancing when interacting with students and other staff members.

Staff will utilize hand sanitizer or wash their hands based on CDC recommended guidelines as appropriate after meeting with students.

Students will be able to schedule appointments in the Student Center by calling:

Students will be asked to provide: their student number, name, phone number, and the office(s) they wish to schedule appointments.

Students will be requested to arrive no earlier than 10 minutes prior to their appointment.                      

An Excel spreadsheet and SARS-Anywhere appointment software will be used to keep track of appointments and statistics related to this service.