Student Tech Tips

The purpose of this page is to help you understand some of the technologies available as an RVC student.  Topics to be covered include Campus Computing, RVC Mail, Online Services, EAGLE, and Password Assistance.  You can also print the Tech Tips handout (in PDF format), which contains the same  information found on this web page.

Click on any of the Topics below to be directed to that section:

• Campus Computers
   
• RVC MailOnline Services - How do I log on?
   
  • What Services are available in Online Services?
     
• RVC EAGLE - How do I log on?
   
  • Where do I find my classes in EAGLE?
  • What are some common EAGLE functions?
  • How do I use EAGLE Course Mail?
     
• Password Assistance

Campus Computers
 

How do I log on to campus computers?

 

Username: ID number; example: s0123456

Password: The password you previously setup at your Getting Started Session or by going to http://www.rockvalleycollege.edu/password

Your student ID is located on the following documents:

• Admission Letters
• Placement test results
• RVC bill and schedule

Please Call (815) 921-4250 with questions. 

 

 

RVC Mail

 

How do I log on to my student email?

 

Go to http://mail.student.rockvalleycollege.edu

Username: ID number; example: s0123456
Password: same as the password you use to login to RVC campus computers

Each student is assigned an email account.  It is important to check your RVC personal email-account once every 24 hours.  Many RVC announcements and notices will be communicated to students via email.  Information may include grade information, assessment, financial aid information, important dates, waitlisted course notification, class cancellation, college news, etc.

What is my email address?

Your email is first letter of your first name + first letter of middle name + full last name @student.rockvalleycollege.edu.

Example: John Q. Smith email address would be jqsmith@student.rockvalleycollege.edu.

Online Services
 

How do I log on?

Online Services can be accessed similar to all other RVC resources by enter your "s" ID number for the username and the password you setup during Getting Started Session.

 

 

 

 

 

What Services are available through Online Services?

 

Online Services allows you to:

 

• Access grades
• Print or pay a bill
• Set up FACTS payment plan
• Change your address
• See class schedule and textbook list
• Register for classes
• Make transcript requests
• Set up waitlisting for courses
• Search for course availability
• Review financial aid status
• Make enrollment verification requests
• Print unofficial RVC transcript
• Monitor status of transcript request

 

 

 

RVC EAGLE
 

How do I log on?

 

 

 

You can access EAGLE using various methods:

• https://rvceagle.instructure.com
• the link found under myRVC
• the link on the main RVC home page under "Current Students"
   

RVC EAGLE uses the same username and password you use to access campus computers at RVC.

EAGLE provides support through various methods including in person, via email or phone, or on the web.

Self-Paced Training: Once you logon to EAGLE there is a course called Introduction to EAGLE that will allow you to go through an online tutorial to help build your competency in RVC EAGLE.  This course is sometimes required for specific course sections and if it is required check your RVC Mail for more information.

EAGLE Support Contact Information:

Phone: (815) 921-4646

Web: http://www.rockvalleycollege.edu/eaglesupport

Office: Educational Resource Center, Room 2418

Self-Paced Training: Once you logon to EAGLE there is a course called Intro to EAGLE that will allow you to go through an online tutorial to help build your competency in RVC EAGLE.  This course is sometimes required for specific course sections and if it is required, check your RVC Mail for more information.

 

Where do I find my classes?
 

You can view your courses in the left hand corner Global Navigation menu after logging on. Simply hover your mouse pointer over the "Courses" tab and a list of your courses will appear.

Each student will have a different course title based on an individual's schedule.  To view specific course information, click on the name of the course. 

 

What are some common EAGLE functions?

Assignment Submissions

Location: In the Assignments tab and/or in modules.

Purpose: Attaching a file is one method available for submitting your homework to your instructor.  Typically homework will be submitted in a MS Word format, but remember to review your instructor's instructions.

1. To send an assignment as an attachment open the Assignment title.
2. Click the Submit Assignment button on the right side.
3. Click on Browse.
4. Find the file on your computer, click Open.
5. Click on Add Another File to add additional files.
7. Title your submission in the Comments textbox.
8. Click Submit Assignment button to submit all files.

Discussion

Location: In the courses discussion link and/or in modules.

Purpose:  A discussion forum allows for instructors to judge participation, ask general questions to the class, and any other way your instructor feels it would be beneficial. 

1. Click the Name of the Discussion you want to reply to.
2. Type your response in the text box.
3. Click on Post Response.

*If you do not see your classmates responses when first entering the forum, it probably means it is on Post First Mode, which requires to post your original thoughts first prior to see other postings. 

Quizzes
Location: Inside of assignments and or in modules.

Purpose: Quizzes can be quizzes, tests, assessments or practice tests given to test your knowledge in a similar format as paper and pencil format you do in the classroom, but instead it is online.  Feedback and correct answers might be disabled based on instructor preference. 

1. To send an assignment as an attachment open the Assignment title.
2. Click the Submit Assignment button on the right side.
3. Click on Browse.
4. Find the file on your computer, click Open.
5. Click on Add Another File to add additional files.
7. Title your submission in the Comments textbox.
8. Click Submit Assignment button to submit all files.

 

Course Mail

 

Location: Course Mail can be found in the help corner at the top right from the home area to view all messages from any source.

Purpose: Course Mails are meant for communication between your instructor and your fellow students in a particular class. 

Note: You cannot use course mail for external (non EAGLE) recipients.

To Send a Message

1. Click on Inbox and Compose Message or Quick Message.
2. Click To:
3. Click on All Members to select the appropriate person(s) by checking the box.
4. Click the To--> button to add the person to the box on the right.
5. Click on OK.
6. Type your Message.
7. Click on Send.

Password Assistance
 

RVC has two different methods of allowing you to reset your passwords:

Method 1:
1. Go to http://www.rockvalleycollege.edu/password
2. Select the option that says, No, I do not know my password.
3. Click the Next button
4. Enter your "s" ID number & Last Name
5. Answer your two security questions. 

*If you cannot remember these security questions or you see a screen requesting a PIN, proceed to Method 2.

Method 2:
Unfortunately, if Method 1 does not work for you, you will be required to come to campus.  When you come to campus, please remember to bring a photo ID verifying your identity as this is a federal policy to protect your identity including your account information.  On the main campus go to the Student Center Information Center, at Stenstrom Center for Career Education go to the Student Development office, and at the LOC go to Front Desk to obtain assistance in getting your password setup properly.