Rock Valley College

EAGLE Student Tutorials & FAQ

Frequently Asked Questions

How do I access EAGLE when I am not on the RVC campus, what software, etc. do I need?

EAGLE is accessible anywhere that has an Internet connection. Canvas supports the last two versions of every browser* release. The following browsers and Flash versions are supported:

*Internet Explorer and Microsoft Edge not recommended.

  To access EAGLE off campus go to and enter your login credentials.

Why is my password not letting me onto EAGLE?

You will have to go to the Student Center Information Desk to have your password reset as it is required for you to show a photo ID to get your password reset.  Remember once you reset this password it will affect all RVC resources including your on campus computer username and password as well as RVC Mail, RVC EAGLE, and Online Services.  We appreciate your patience and understanding about this new policy and its procedures as we are just abiding by guidelines set forth by the government on July 1, 2010.

Why cannot I type in a name in EAGLE mail?

EAGLE mail is solely for course related communication ONLY.

Can I forward my EAGLE Email?

Unfortunately, in order to keep all specific course communication with one central place we are requiring students to keep their email internal to EAGLE and not be forwarded out of the system.  We feel that you this is in the best interest of all individuals involved with EAGLE. Thanks for understanding our processes!


EAGLE Support

Still have a question? Submit a support request.

EAGLE Enhancement/Improvement Suggestions

In an effort to continually improve how things are done, we are looking for your suggestions for enhancements and/or improvements that can be made to RVC EAGLE, RVC's Learning Management System.  Please feel free to fill out the form below to have your voice heard.

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Describe the improvement/idea/enhancement in detail. Please include which tab/area would be affected.