Below we have tried to answer the most frequently asked questions we get in Accounts Receivable, including questions on tuition payments, payment plans, past due balances, and 1098-T forms. If your question is not answered here, please call us at (815) 921-4414.
We accept cash, check, money order, RVC gift certificates, MasterCard, Discover, Visa, or American Express.
Accepting tuition payment by credit card has become prohibitively expensive because of processing fees charged for credit card transactions. We use a vendor to process credit payments that charges a non-refundable 2.5% fee. To avoid these fees you may make payment by mail or in person using cash, check, or money order.
Your tuition bill is available for viewing on your Online Services. Log in to your student account and use the “View Accounts and Make Payments” link, then select “Account Activity”. You may call Accounts Receivable to request a statement to be mailed. Failure to receive a bill does not dismiss obligation of payment by the due date.
If you have received an award letter from Financial Aid, your student account will reflect the anticipated funds and your classes will not be dropped. If you have not received an award letter, and your financial aid is still pending, you must pay in full or sign up for the payment plan or classes may be dropped.
You are both financially and academically responsible to drop your classes by the drop deadline. If an unforeseen circumstance prevented you from completing the semester, you can try to petition the charges by filling out a tuition appeal with Records and Registration.
Rock Valley College does not accept partial payments on an upcoming semester. If you mail a partial payment, we will return it to you. If you are unable to make a full tuition you may set up a payment plan on your Online Services.
Payment is ultimately the responsibility of the student. Due to federal regulation, the college is unable to release information without the student's permission. In order to pay your child’s tuition you must find out the balance owed from the student.
No, credit balances are automatically refunded to you in check form.
Rock Valley College has partnered with Nelnet Business Solutions (NBS) to offer students payment plans for Spring, Fall, and Summer Session II credit semesters. To access the payment plan, log in to your Online Services and select the “NBS (FACTS) Payment Plan” link. The payment plan is only available online and cash cannot be used. Nelnet charges a nonrefundable $25 enrollment fee per semester to split your payments into monthly payments.
How early you sign up for your payment plan determines the options available. If you set up a payment plan on the last due date, only the 50% down with one remaining payment is available. To find the options and payment amounts use the “NBS Payment Plan” link in Online Services. Please review your contract before submitting.
The payment dates are on the 5th of each month and cannot be changed. If a payment is attempted on the 5th and returned to NBS they will reattempt on the 20th of the month. There will be a $30 returned payment fee assessed for each missed payment attempt.
NBS specifies the date each payment will occur, but it is your financial institution that determines the time of day the payment is debited. If a payment date falls on a weekend or banking holiday, the payment will be attempted the following business day.
RVC will update Nelnet of any registration changes on your account and your payments will be adjusted up or down accordingly. Nelnet will send an email to the email address you provided when they receive notification of change.
Notify Nelnet as soon as an account number has changed to avoid missed payment fees. You can change this information at mypaymentplan.com or by calling Nelnet directly at 1-800-609-8056.
No. In order to enroll in the Nelnet Payment Plan, you must have a bank account or credit card.
Online Services and Nelnet computer systems are separate; therefore even though payments are being taken out by Nelnet it will still show a balance on the school’s system. You can access your payments at mypaymentplan.com
No, NBS does not receive notification of your pending financial aid. You may visit the Accounts Receivable office to adjust your payment plan if you have received your award letter.
Once a payment becomes past due a hold is placed on your account blocking any registration, grades, transcripts, and diplomas. As soon as you bring your balance to $0 the hold will be removed.
No, however you can make partial payments on a past due account. To avoid being sent to collections you must make monthly payments towards your balance.
Holds are removed manually. If you have made an online payment in full please contact the Accounts Receivable office at (815) 921-4414 to have your restriction removed.
As of spring 2012, RVC has been working with The Affiliated Group collection agency in effort to collect past due monies owed. The collection agency will report your outstanding balances until the debt is brought to a zero balance.
Yes. Payments can be made to either Affiliated or to RVC directly. If you decide to pay at RVC we will notify the collection agency of any monies collected.
In addition to our collection agency, Rock Valley College is working with the Illinois Department of Revenue to collect past due monies. This can be collected from state tax refund, lottery winnings, or vendor payment. Money due will continue to be collected until the balance is paid in full.
Your 1098-T form will be available electronically for view and print in Online Services by January 31 of each year. Select “View My 1098-T Forms” and choose a year to view.
Rock Valley College reports the tuition billed to the students account between January 1 nd December 31 of the given tax year (box 2), not as to when payments are made on the account (box 1). Therefore, box 2 will be filled in and box 1 will be blank.
Not necessarily. Determination of eligibility is the responsibility of the taxpayer. Rock Valley College is required to file Form 1098-T with the IRS for each student who was billed for qualified tuition. Any tax related questions should be discussed with a tax professional or the IRS.
Open enrollment beings in November/December, and therefore are a part of the previous tax year’s charges report. If you registered in December and paid tuition in January; the charges are reported when you register, not when the tuition was paid.
Yes, you can view and print prior 1098-T forms on your Online Services.
RVC’s Federal Identification Number is 36-2557781. This number can also be found on the 1098-T form.